customer stories
Customers Driving Change and Impact
Fast-Track to Agentic Call Reporting with Vault CRM
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Unifying Regulatory Data and Processes for Cross-Functional Alignment
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Customer Stories
Area
- AI (Veeva AI)
- Clinical Data
- Clinical Operations
- Commercial
- Data
- Development Cloud
- Medical
- Quality
- Regulatory
- Safety
- Vault Platform
Product
- AI (VaultAI)
- Approved Email
- Commercial Content (PromoMats)
- Conversational AI (Ostro)
- CRM
- CRM for Medical
- CTMS
- Deep Key Account Data (Link)
- Deep KOL Data (Link)
- Development Cloud
- Digital Engagement (Engage)
- Disclosures
- DQS
- eCOA
- EDC
- eTMF
- Events Management
- Field Planning and Alignments (Align)
- HCP Access Data
- HQ KOL Management (Link)
- Key Account Management
- LIMS
- Marketing Analytics (Crossix)
- MedComms
- Medical Insights
- MedInquiry
- Network MDM
- Payments
- Performance Data (Compass)
- QMS
- QualityDocs
- Reference Data (OpenData Clinical)
- Reference Data (OpenData)
- Registrations
- RTSM
- Safety
- Safety Content
- Safety Signal
- Safety Workbench
- Site Connect
- Study Startup
- Study Training
- Submissions
- Submissions Archive
- Submissions Publishing
- Training
- Validation Management
- Vault Platform
Company Type
- Animal Health
- Biotech
- CDMO
- CRO
- Generics
- Large Biopharma
- MedTech
- Research Site
AI (Veeva AI)
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180+ Customers Live on Vault CRM: Driving the Shift to Agentic Commercial™
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GSK: Architecting the AI-Ready Enterprise
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Boehringer Ingelheim and Moderna: Early Insights from Implementing AI in PromoMats
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Commercial Evidence™ with Agentic Call Report™
Clinical Data
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Boehringer Ingelheim: Establishing a One-Stop Shop for Clinical Data
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UCB Drives Patient Engagement and ROI with Scalable eCOA Solution
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Novo Nordisk Achieves Faster Trial Setup and Shorter Cycles with Veeva Clinical Data
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Reducing Site and Patient Burden and Saving Millions
Clinical Operations
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Sanofi: Streamlining Clinical Study Training Across the Portfolio
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Boehringer Ingelheim: Driving Efficiency and Collaboration with a Unified Clinical Operations Platform
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How Recordati Passed a Recent Inspection with No Findings
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Bayer: Providing a Standard Site Experience with Veeva Site Connect
Commercial
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From Push to Pull: Astellas Boosts Engagement With 47% HCP-Led Chats
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Veeva Vault CRM Selected by Regeneron
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Veeva Vault CRM Selected by Biogen
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Veeva Vault CRM Selected by Eli Lilly and Company
Data
Idorsia: Achieving Launch Excellence with a Connected Ecosystem
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Boehringer Ingelheim's Journey to More Effective Key Account Management
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How Connected Data Unlocks Value Across Commercial Planning and Execution
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Unicycive: Solving Launch Data Challenges with Unlimited Access to Performance Data
Development Cloud
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One Platform Across Development: Less Time Finding Data and More Time Using It
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Eliminate Workarounds and Streamline Interactions for Efficient Collaboration
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Building an Efficient Cross-Functional Data Foundation for Rapid Growth
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Boehringer Ingelheim: Data Foundation for Process Efficiency and Scaling AI
Medical
Uncovering Critical Signals to Drive Strategic Action
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Medical Impact: Measuring the Quality of Relationships
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Establishing Scientific Communication Foundation for Launch
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Measuring the Impact of Medical Affairs: Determining the Quality and Actionability of Insights
Quality
Risk-Based, Audit-Ready Training Supports Madrigal’s Commitment to Quality
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Preparing for Rapid Manufacturing Growth With Unified Digital Validation
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Richter BioLogics Drives Efficiency and Compliance with Unified Quality
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Verve Puts Digital-First Quality at the Heart of Its QC Lab
Regulatory
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OM Pharma Scales Globally by Harmonizing Data with Unified RIM
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Lilly Accelerates RIM Deployment with Agile Approach
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Alvotech Increases Submissions Efficiency with Continuous Publishing
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Unifying Regulatory Data and Processes for Cross-Functional Alignment
Safety
UCB Gains Efficiency with Unified Safety System
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Sandoz Increases Efficiency by Harmonizing Data Across Functions
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Camurus Reduces Case Processing Time and Costs with In-House Safety
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How Veeva Safety is Enabling Biotechs to Work More Effectively
Vault Platform
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Building an Efficient Cross-Functional Data Foundation for Rapid Growth
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Driving Operational Excellence with Deeper Data Understanding
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Biogen Connects Data on a Single Development Platform to Drive Efficiency
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Alcon: Tips for Proactively Managing Your MedTech Vault
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