# Customers Driving Change and Impact

**Fast-Track to Agentic Call Reporting with Vault CRM**  
[Watch Video](/content/customer-stories/fast-track-to-agentic-call-reporting-with-vault-crm/index.html)  
  
**Unifying Regulatory Data and Processes for Cross-Functional Alignment**  
[Watch Video](/content/customer-stories/how-alfasigma-unified-regulatory-data-and-processes-for-cross-functional-alignment/index.html)

### Customer Stories

###### Area
- AI (Veeva AI)
- Clinical Data
- Clinical Operations
- Commercial
- Data
- Development Cloud
- Medical
- Quality
- Regulatory
- Safety
- Vault Platform

###### Product
- AI (VaultAI)
- Approved Email
- Commercial Content (PromoMats)
- Conversational AI (Ostro)
- CRM
- CRM for Medical
- CTMS
- Deep Key Account Data (Link)
- Deep KOL Data (Link)
- Development Cloud
- Digital Engagement (Engage)
- Disclosures
- DQS
- eCOA
- EDC
- eTMF
- Events Management
- Field Planning and Alignments (Align)
- HCP Access Data
- HQ KOL Management (Link)
- Key Account Management
- LIMS
- Marketing Analytics (Crossix)
- MedComms
- Medical Insights
- MedInquiry
- Network MDM
- Payments
- Performance Data (Compass)
- QMS
- QualityDocs
- Reference Data (OpenData Clinical)
- Reference Data (OpenData)
- Registrations
- RTSM
- Safety
- Safety Content
- Safety Signal
- Safety Workbench
- Site Connect
- Study Startup
- Study Training
- Submissions
- Submissions Archive
- Submissions Publishing
- Training
- Validation Management
- Vault Platform

###### Company Type
- Animal Health
- Biotech
- CDMO
- CRO
- Generics
- Large Biopharma
- MedTech
- Research Site

### AI (Veeva AI)

[View More AI (Veeva AI) Customers](/content/customers/?area=ai-veeva-ai/index.html)

**180+ Customers Live on Vault CRM: Driving the Shift to Agentic Commercial™**  
  
[Watch Video](/content/customer-stories/vault-crm-momentum-180-customers-drive-transformation/index.html)  
**GSK: Architecting the AI-Ready Enterprise**  
  
[Watch Podcast](/content/customer-stories/gsk-architecting-the-ai-ready-enterprise/index.html)  
**Boehringer Ingelheim and Moderna: Early Insights from Implementing AI in PromoMats**  
  
[Watch Video](/content/customer-stories/boehringer-ingelheim-moderna-early-insights-from-implementing-ai-in-promomats/index.html)  
**Commercial Evidence™ with Agentic Call Report™**  
  
[Watch Video](/content/customer-stories/corcept-generating-commercial-evidence-with-agentic-call-report/index.html)

### Clinical Data

[View More Clinical Data Customers](/content/customers/?area=clinical-data/index.html)

**Boehringer Ingelheim: Establishing a One-Stop Shop for Clinical Data**  
  
[Watch Video](/content/customer-stories/boehringer-ingelheim-clinical-data-one-stop-shop/index.html)  
**UCB Drives Patient Engagement and ROI with Scalable eCOA Solution**  
  
[Watch Video](/content/customer-stories/ucb-drives-patient-engagement-and-roi-with-scalable-ecoa-solution/index.html)  
**Novo Nordisk Achieves Faster Trial Setup and Shorter Cycles with Veeva Clinical Data**  
  
[Watch Video](/content/customer-stories/novo-nordisk-achieves-faster-trial-setup-and-shorter-cycles-with-veeva-clinical-data/index.html)  
**Reducing Site and Patient Burden and Saving Millions**  
  
[Watch Video](/content/customer-stories/replimune-reducing-site-and-patient-burden/index.html)

### Clinical Operations

[View More Clinical Operations Customers](/content/customers/?area=clinical-operations/index.html)

**Sanofi: Streamlining Clinical Study Training Across the Portfolio**  
  
[Learn More](/content/customer-stories/sanofi-clinical-study-training/index.html)  
**Boehringer Ingelheim: Driving Efficiency and Collaboration with a Unified Clinical Operations Platform**  
  
[Watch Video](/content/customer-stories/boehringer-ingelheim-driving-efficiency-and-collaboration-with-a-unified-clinical-operations-platform/index.html)  
**How Recordati Passed a Recent Inspection with No Findings**  
  
[Learn More](/content/customer-stories/recordati-passes-inspection-with-no-findings/index.html)  
**Bayer: Providing a Standard Site Experience with Veeva Site Connect**  
  
[Watch Video](/content/customer-stories/bayer-providing-standard-site-experience-site-connect/index.html)

### Commercial

[View More Commercial Customers](/content/customers/?area=commercial/index.html)

**From Push to Pull: Astellas Boosts Engagement With 47% HCP-Led Chats**  
  
[Read Customer Story](/content/customer-stories/from-push-to-pull-astellas-boosts-engagement-with-47-hcp-led-chats/index.html)  
**Veeva Vault CRM Selected by Regeneron**  
  
[Read Press Release](/content/resources/veeva-vault-crm-selected-by-regeneron/index.html)  
**Veeva Vault CRM Selected by Biogen**  
  
[Read Press Release](/content/resources/veeva-vault-crm-selected-by-biogen/index.html)  
**Veeva Vault CRM Selected by Eli Lilly and Company**  
  
[Read Press Release](/content/resources/veeva-vault-crm-selected-by-eli-lilly-and-company/index.html)

### Data

[View More Data Customers](/content/customers/?area=data/index.html)

**Idorsia: Achieving Launch Excellence with a Connected Ecosystem**  
  
[Watch Video](/content/customer-stories/idorsia-achieving-launch-excellence-with-a-connected-ecosystem/index.html)  
**Boehringer Ingelheim's Journey to More Effective Key Account Management**  
  
[Watch Video](/content/customer-stories/boehringer-ingelheims-journey-to-more-effective-key-account-management/index.html)  
**How Connected Data Unlocks Value Across Commercial Planning and Execution**  
  
[Watch Video](/content/customer-stories/how-connected-data-unlocks-value-across-commercial-planning-and-execution/index.html)  
**Unicycive: Solving Launch Data Challenges with Unlimited Access to Performance Data**  
  
[Watch Video](/content/customer-stories/unicycive-solving-launch-data-challenges-with-unlimited-access-to-patient-data/index.html)

### Development Cloud

[View More Development Cloud Customers](/content/customers/?area=development-cloud/index.html)

**One Platform Across Development: Less Time Finding Data and More Time Using It**  
  
[Watch Video](/content/customer-stories/one-platform-across-development-less-time-finding-data-and-more-time-using-it/index.html)  
**Eliminate Workarounds and Streamline Interactions for Efficient Collaboration**  
  
[Watch Video](/content/customer-stories/boehringer-ingelheim-eliminate-workarounds-and-streamline-interactions-for-efficient-collaboration/index.html)  
**Building an Efficient Cross-Functional Data Foundation for Rapid Growth**  
  
[Read Customer Story](/content/customer-stories/om-pharma-building-an-efficient-cross-functional-data-foundation-for-rapid-growth/index.html)  
**Boehringer Ingelheim: Data Foundation for Process Efficiency and Scaling AI**  
  
[Watch Video](/content/customer-stories/boehringer-ingelheim-data-foundation-for-process-efficiency-and-scaling-ai/index.html)

### Medical

[View More Medical Customers](/content/customers/?area=medical/index.html)

**Uncovering Critical Signals to Drive Strategic Action**  
  
[Watch Video](/content/customer-stories/uncovering-critical-signals-to-drive-strategic-action/index.html)  
**Medical Impact: Measuring the Quality of Relationships**  
  
[Watch Video](/content/customer-stories/medical-impact-measuring-the-quality-of-relationships/index.html)  
**Establishing Scientific Communication Foundation for Launch**  
  
[Watch Video](/content/customer-stories/beacon-therapeutics-establishing-a-scientific-communication-foundation-for-launch/index.html)  
**Measuring the Impact of Medical Affairs: Determining the Quality and Actionability of Insights**  
  
[Read White Paper](/content/resources/measuring-the-impact-of-medical-affairs-determining-the-quality-and-actionability-of-insights/index.html)

### Quality

[View More Quality Customers](/content/customers/?area=quality/index.html)

**Risk-Based, Audit-Ready Training Supports Madrigal’s Commitment to Quality**  
  
[Read Customer Story](/content/customer-stories/madrigal-risk-based-audit-ready-training/index.html)  
**Preparing for Rapid Manufacturing Growth With Unified Digital Validation**  
  
[Watch Video](/content/customer-stories/astrazeneca-preparing-for-rapid-manufacturing-growth-with-unified-digital-validation/index.html)  
**Richter BioLogics Drives Efficiency and Compliance with Unified Quality**  
  
[Read Customer Story](/content/customer-stories/richter-biologics-drives-efficiency-and-compliance-with-unified-quality/index.html)  
**Verve Puts Digital-First Quality at the Heart of Its QC Lab**  
  
[Read Customer Story](/content/customer-stories/verve-puts-digital-first-quality-at-heart-of-qc-lab/index.html)

### Regulatory

[View More Regulatory Customers](/content/customers/?area=regulatory/index.html)

**OM Pharma Scales Globally by Harmonizing Data with Unified RIM**  
  
[Read Customer Story](/content/customer-stories/om-pharma-scales-globally-by-harmonizing-data-with-unified-rim/index.html)  
**Lilly Accelerates RIM Deployment with Agile Approach**  
  
[Read Customer Story](/content/customer-stories/eli-lilly-accelerates-rim-deployment-with-agile-approach/index.html)  
**Alvotech Increases Submissions Efficiency with Continuous Publishing**  
  
[Read Case Study](/content/customer-stories/alvotech-increases-submissions-efficiency-with-continuous-publishing/index.html)  
**Unifying Regulatory Data and Processes for Cross-Functional Alignment**  
  
[Watch Video](/content/customer-stories/how-alfasigma-unified-regulatory-data-and-processes-for-cross-functional-alignment/index.html)

### Safety

[View More Safety Customers](/content/customers/?area=safety/index.html)

**UCB Gains Efficiency with Unified Safety System**  
  
[Watch Video](/content/customer-stories/ucb-gains-efficiency-with-unified-safety-system/index.html)  
**Sandoz Increases Efficiency by Harmonizing Data Across Functions**  
  
[Watch Video](/content/customer-stories/sandoz-increases-efficiency-by-harmonizing-data-across-functions/index.html)  
**Camurus Reduces Case Processing Time and Costs with In-House Safety**  
  
[Watch Video](/content/customer-stories/camurus-reduces-case-processing-time-and-costs-with-in-house-safety/index.html)  
**How Veeva Safety is Enabling Biotechs to Work More Effectively**  
  
[Watch Video](/content/customer-stories/learn-how-veeva-safety-is-enabling-biotechs-to-work-more-effectively/index.html)

### Vault Platform

[View More Vault Platform Customers](/content/customers/?area=vault-platform/index.html)

**Building an Efficient Cross-Functional Data Foundation for Rapid Growth**  
  
[Read Customer Story](/content/customer-stories/om-pharma-building-an-efficient-cross-functional-data-foundation-for-rapid-growth/index.html)  
**Driving Operational Excellence with Deeper Data Understanding**  
  
[Watch Video](/content/customer-stories/driving-operational-excellence-with-deeper-data-understanding/index.html)  
**Biogen Connects Data on a Single Development Platform to Drive Efficiency**  
  
[Watch Video](/content/customer-stories/biogen-connects-data-on-a-single-development-platform-to-drive-efficiency/index.html)  
**Alcon: Tips for Proactively Managing Your MedTech Vault**  
  
[Read Customer Story](/content/medtech/resources/alcon-tips-for-proactively-managing-your-medtech-vault-2/index.html)

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