# Customers Driving Change and Impact

**Novo Nordisk: Fast-Track to Agentic Call Reporting with Vault CRM**  
[Watch Video](/content/eu/customer-stories/fast-track-to-agentic-call-reporting-with-vault-crm/index.html)  
  
**Unifying Regulatory Data and Processes for Cross-Functional Alignment**  
[Watch Video](/content/eu/customer-stories/how-alfasigma-unified-regulatory-data-and-processes-for-cross-functional-alignment/index.html)

### Customer Stories

###### Area
* AI (Veeva AI)
* Clinical Data
* Clinical Operations
* Commercial
* Data
* Development Cloud
* Medical
* Quality
* Regulatory
* Research Sites
* Safety
* Vault Platform

###### Product
* AI (Vault AI)
* Approved Email
* Batch Release
* CLM
* Commercial Content (PromoMats)
* CRM
* CRM for Medical
* CTMS
* Deep Key Account Data (Link)
* Deep KOL Data (Link)
* Development Cloud
* Digital Engagement (Engage)
* Disclosures
* DQS
* eCOA
* EDC
* eTMF
* Events Management
* Field Planning and Alignments (Align)
* HCP Access Data
* HQ KOL Management (Link)
* Key Account Management
* LIMS
* MedComms
* Medical Insights
* MedInquiry
* Network MDM
* Payments
* Performance Data (Compass)
* QMS
* QualityDocs
* Reference Data (OpenData Clinical)
* Reference Data (OpenData)
* Registrations
* RTSM
* Safety
* Safety Content
* Safety Signal
* Safety Workbench
* Site Connect
* Station Manager
* Study Startup
* Study Training
* Submissions
* Submissions Archive
* Submissions Publishing
* Training
* Validation Management
* Vault Platform

###### Company Type
* Animal Health
* Biotech
* CDMO
* Consumer Health
* CRO
* Generics
* Large Biopharma
* MedTech
* Research Site

### AI (Veeva AI)

[View More AI (Veeva AI) Customers](/content/eu/customers/?area=ai-veeva-ai/index.html)

[Commercial  
**Watch Video** **190+ Customers Live on Vault CRM: Driving the Shift to Agentic Commercial™**  
  
[AI (Veeva AI)  
**Watch Video** **AI-Driven Insights Through Connected Data and Applications**  
  
[AI (Veeva AI)  
**Watch Video** **Generating Commercial Evidence™ with Agentic Call Report™**  
  
[Commercial  
**Watch Podcast** **GSK: Architecting the AI-Ready Enterprise**

### Clinical Data

[View More Clinical Data Customers](/content/eu/customers/?area=clinical-data/index.html)

[Clinical Data  
**Read Customer Story** **MSD’s Implementation Priorities: Transformation, Simplification, Value**  
  
[Clinical Data  
**Learn More** **4 Ways Smart Automation Accelerates Clinical Data Management**  
  
[Clinical Data  
**Watch Video** **Supporting Patient Choice with a Connected Platform**  
  
[Clinical Data  
**Learn More** **Kronos Bio Simplifies and Streamlines Study Builds**

### Clinical Operations

[View More Clinical Operations Customers](/content/eu/customers/?area=clinical-operations/index.html)

[Clinical Operations  
**Learn More** **Sanofi: Streamlining Clinical Study Training Across the Portfolio**  
  
[Clinical Operations  
**Learn More** **How Recordati Passed a Recent Inspection with No Findings**  
  
[Clinical Operations  
**Watch Video** **Boehringer Ingelheim: Driving Efficiency and Collaboration with a Unified Clinical Operations Platform**  
  
[Clinical Operations  
**Watch Video** **Simple, Standard Collaboration with Veeva Site Connect**

### Commercial

[View More Commercial Customers](/content/eu/customers/?area=commercial/index.html)

[Commercial  
**Read Press Release** **Vault CRM Extends Market Leadership as Another Top 20 Biopharma Chooses Veeva**  
  
[Commercial  
**Read Customer Story** **From Push to Pull: Astellas Boosts Engagement With 47% HCP-Led Chats**  
  
[Commercial  
**Read Press Release** **Veeva Vault CRM Selected by Regeneron**  
  
[Commercial  
**Read Press Release** **Veeva Vault CRM Selected by Biogen**

### Data

[View More Data Customers](/content/eu/customers/?area=data/index.html)

[Commercial  
**Watch Video** **Idorsia: Achieving Launch Excellence with a Connected Ecosystem**  
  
[Data  
**Watch Video** **Getting the Basics Right: Bayer AG’s Data Foundation for AI**  
  
[Data  
**Watch Video** **From Fragmentation to One Global Data Standard**  
  
[Data  
**Watch Video** **Servier’s Data-Driven Approach to Launch Readiness**

### Development Cloud

[View More Development Cloud Customers](/content/eu/customers/?area=development-cloud/index.html)

[Development Cloud  
**Watch Video** **Standardizing Common Data and Processes Across R&D**  
  
[Development Cloud  
**Watch Video** **Deploying an R&D System Foundation in 4.5 Months**  
  
[Development Cloud  
**Watch Video** **Time Savings and Data Consistency with Regulatory and Quality Connection**  
  
[Development Cloud  
**Watch Video** **Boehringer Ingelheim: Data Foundation for Process Efficiency and Scaling AI**

### Medical

[View More Medical Customers](/content/eu/customers/?area=medical/index.html)

[Medical  
**Watch Video** **Uncovering Critical Signals to Drive Strategic Action**  
  
[Medical  
**Read Whitepaper** **Measuring the Impact of Medical Affairs: Quantifying the Depth and Breadth of Targeted Scientific Education**  
  
[Medical  
**Watch Podcast** **UCB and Takeda - The Power of Alignment: Improving the Customer Experience through Medical-Commercial Collaboration**  
  
[Medical  
**Watch Video** **Medical Impact: Measuring the Quality of Relationships**

### Quality

[View More Quality Customers](/content/eu/customers/?area=quality/index.html)

[Quality  
**Read Customer Story** **Standardizing Global QC Data to Speed Time to Market**  
  
[Quality  
**Watch Video** **How Zealand Pharma Is Scaling Quality Without Complexity**  
  
[Quality  
**Watch Video** **How UCB Is Modernizing Global Validation**  
  
[Quality  
**Watch Video** **Embedding Partners Into the Global Supply Chain**

### Regulatory

[View More Regulatory Customers](/content/eu/customers/?area=regulatory/index.html)

[Regulatory  
**Read Customer Story** **Lilly Accelerates RIM Deployment with Agile Approach**  
  
[Regulatory  
**Watch Video** **Eliminating Rework and Increasing Visibility in Regulatory Operations**  
  
[Regulatory  
**Watch Video** **Unifying Regulatory Data and Processes for Cross-Functional Alignment**  
  
[Regulatory  
**Learn More** **Modernizing Regulatory Operations with Automation and AI**

### Safety

[View More Safety Customers](/content/eu/customers/?area=safety/index.html)

[Safety  
**Watch Video** **Cancer Research UK Drives Efficiencies with Vault Safety**  
  
[Safety  
**Watch Video** **Simplifying the Technology Landscape for Efficient Global Case Processing**  
  
[Safety  
**Watch Video** **Streamlining Processes with Unified and Connected Safety**  
  
[Safety  
**Read Blog** **How UCB and Other Biopharmas Made the Case for Safety Transformation**
