Vault AI | Agentic AI in Vault Platform & AI Agents in Veeva Applications | Veeva Systems Europe

Agentic AI in Vault Platform & AI Agents in Veeva Applications

Deep AI that’s simple, secure, and compliant
for life sciences companies of all sizes
See Vault AI in Action

First release planned for December 2025

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Deep AI for Life Sciences

Vault AI is agentic AI in the Vault Platform and industry-specific application agents in all Veeva applications. For automating end-to-end business processes with an agentic workforce of standard agents, learn more about Veeva Falcon.

AI in Vault Platform

Veeva Vault Platform is a single platform that handles data, content, and agents so Vault AI Agents have direct, secure access to data and content and work seamlessly within all Veeva applications.

Vault AI Agents

Deep AI Applications, Not Toolkits. Vault AI Agents operate within Veeva applications and have deep application-specific prompts and safeguards and execute in-context with deep access to data, documents, and workflows.

Flexible, Secure AI Applications – Always Advancing

We improve and upgrade standard Vault AI Agents and release new agents over time with our product releases three times a year. You can also configure and extend Vault AI Agents or create your own Custom Agents.

Vault AI Agents use large language models (LLMs) from Anthropic and Amazon, hosted on Amazon Bedrock. Custom agents created with Vault AI use Veeva-hosted models or customer provided models hosted on Amazon Bedrock or Microsoft Azure AI Foundry. Regardless of deployment model or LLM used, Vault AI keeps data secure.

VEEVA VAULT PLATFORM

Data, Content, Agents

Agentic AI built into Vault Platform

Direct, secure content and data access
Configure Vault AI Agents or create custom

Greater Productivity from Clinical to Commercial

Vault AI, 2026 R&D and Quality Summit

“Vault AI is standard agents built right into Vault across all applications to help you do your job and be more productive. Vault AI uses data and documents in your Vault, so it will be more precise in how it answers your question and helps you.

Falcon will deliver standard agents that do most of the work—it is agentic labor.”
Jim Reilly, President Development Cloud and EVP Global Strategy

See How Deep Application Agents Increase Productivity

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Vault AI for CRM

Agentic Call Report™ in Vault CRM

Vault AI for CRM

Agentic Call Report™ in Vault CRM

Vault AI in PromoMats - Spotlight

Quick Check Agent and Content Agent

Vault AI

Configure Veeva AI Agents (Example)

Vault AI

Agentic Case Processing in Veeva MedInquiry

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Vault AI for Regulatory

Application Assistant Agent

Recommended Videos
Vault AI for Regulatory

Application Assistant Agent

Vault AI

Configure Veeva AI Agents (Example)

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Vault AI

Configure Veeva AI Agents (Example)

Vault AI

Configure Veeva AI Agents (Example)

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Vault AI

AI-Enabled Complaint Intake, Triage, and Disposition

Vault AI

AI-Enabled Complaint Intake, Triage, and Disposition

Vault AI

Using AI to Manage Product Quality Complaints and Complete Investigations

Vault AI

Expedite Veeva LIMS with Vault AI Custom Agents

Vault AI

Configure Veeva AI Agents (Example)

Driving AI Insights via Connected Data

“AI is not magic; its success depends entirely on the quality of the underlying data foundation. Globally harmonized reference data is that essential foundation for our AI initiatives. Because our data and applications are connected, we avoid rework across different markets and can train AI to provide insights at speed.”

Stefan Schmidt
Digital Capability Lead Field Engagement Bayer AG

Architecting the AI-Ready Enterprise

“Moving to Vault CRM early was a strategic choice to secure an AI-ready foundation because while the technology is already here, true transformation requires the discipline to embed a data-centric mindset into every end-to-end process.”

Kieron Scrutton
SVP, Enterprise Systems, and Digital & Tech Risk Management GSK

Pioneering MLR Transformation

“The biggest opportunity for Moderna is envisioning an almost touch-free review process.“

Jason Benagh
Global Marketing Operations Director Moderna

Further Enabling the Industry

Vault AI is part of Veeva AI, a focused strategy to ensure high-value AI that drives greater efficiency and effectiveness.

Resources

Veeva Acquires Copli, Launches Veeva Falcon MLR to Accelerate Content Review\
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Keynote Highlights: Enabling Agentic Biopharma™: AI Agents Working For You and Beside You\
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Keynote Highlights: MAAP Architecture™ and Dual Mode: Foundation for Agentic Biopharma\
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Falcon: Agentic Labor That Delivers Business Outcomes\
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Veeva Acquires Ostro the Leading Brand Engagement Platform for Life Sciences\
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Veeva Announces Falcon, an Agentic Platform and Standard Agents to Deliver Agentic Labor in Drug Development\
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From Pilot to Impact: Focus on People and Processes to Deliver AI Value\
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Veeva AI Partner Program: Technology access to develop AI solutions\
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See How to Drive Greater Productivity with Vault AI

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