Veeva Link Customer Stories | Veeva

Proven Impact with Veeva Link

Customer Voices

See how leading biopharmas use Veeva Link solutions to find the right experts, improve access, and have better engagements.

Link Key People

Bayer: Accelerating Engagement and Innovation with Link Key People
Daniel J Kurutz
Deputy Director for Customer Engagement

Ipsen: Insights on Data-Driven KOL Engagement for Launch and Beyond
Lucie Williams
Global Head of Medical Communications, Capabilities and Education

Servier’s Data-Driven Approach to Launch Readiness
Yann Péoc’h
World Operations Transformation Excellence Director

Sanofi’s Journey to More Data-Driven KOL Engagement
Pierre Côte, Ph.D., MBA
Global Senior Director, Medical Affairs

Merck: Advancing Medical Operations with Deep KOL Intelligence and AI
Eric Toron
Global Head of Medical Operations

Bristol Myers Squibb: Fueling Advanced Analytics with Connected Data – 3 Use Cases from Top Data Leaders
Anuj Bajracharya
Director of International Markets Predictive Customer Engagement

Novartis: The Enterprise Value of KOL Insights
Catherine Best
Executive Director, Global Field Medical

GSK: The Enterprise Value of KOL Insights – Sales Impact
Sam Pinner
Director Digital Transformation Region Europe, GSK

Pfizer: In Conversation at Veeva Summit
Jonathan Crowther
Head of Predictive Analytics

Genentech: Creating a Seamless Customer Experience with Deep KOL Insights
Andres Diaz
Executive Director, Head of Experience Services and Digital Innovation

Bayer: An Enterprise Approach to KOL Insights
Andreas Gerloff
Global Head of Medical Customer Excellence

Astellas: Using Deep Data to Build Stronger Scientific Relationships
Alan McDougall
Senior Vice President of Medical Affairs, Europe, Canada, and Israel

Daiichi Sankyo: Powering AI and Analytics with Deep KOL Data
Patrick Markt-Niederreiter
Vice President, Digital Excellence

ADVANZ PHARMA: Enabling Field Medical Teams to Have Enhanced Scientific Engagements
Angela Smart
Director, Global Medical Excellence and Operations

Takeda: The Power of Alignment – Improving the Customer Experience through Medical-Commercial Collaboration
Georgios Tramountanis
Data, Digital, and Technology, Global Head Medical Core Capabilities

Johnson & Johnson Innovative Medicines: Using Congress Insights to Improve Scientific Engagement
Margaret Doyle
Senior Global Medical Affairs Leader, Teclistamab

UCB: The Power of Alignment – Improving the Customer Experience through Medical-Commercial Collaboration
Pascal Vande Gucht
Head, Medical Digital & Analytical Solutions

Lundbeck: Fueling Advanced Analytics with Connected Data – Customer Engagement Orchestration
Brendan Whooley
Associate Director, US medical affairs excellence

Sobi: Maximizing Customer Engagement in Rare Disease
Rich Palizzolo
Executive Director, CX and Advanced Commercial Capabilities

United Therapeutics: MAPS Podcast – Optimizing Medical Congresses
Carolina Lowe
Associate Vice President, Medical Engagement & Capabilities

Paratek: The Value of Data-Driven KOL Identification
Robert Faison
Executive Director, Medical Affairs

Idorsia: Using KOL Intelligence for Launch Success
Bas Van de Kamp
Director of Medical Affairs Systems

Pfizer: Closing Care Gaps Using Deep KOL Data
Steven Faulkner
US Medical Affairs Field Medical Excellence & Strategic Operations Group Lead

NewAmsterdam Pharma: Setting the Data Foundation for Launch Success
Chris Deluzio
Executive Vice President, Enterprise Operations

Pfizer: Fueling Advanced Analytics with Connected Data – Horizon Scanning
Brett South
Lead, Patient Insights and Modeling, PCRP, R&D

Idorsia: 3 Ways Emerging Biotech and Pharma Leaders Can Use Data to Level the Playing Field
Baptiste Omont
Senior Director, Commercial and Medical Systems

ADVANZ PHARMA: 3 Ways Emerging Biotech and Pharma Leaders Can Use Data to Level the Playing Field
Angela Smart
Director, Global Medical Excellence and Operations

Bayer: The Enterprise Value of KOL Insights – Commercial and Clinical Applications
Sebastian Reupsch
Former Deputy Director, Medical Customer Excellence

Link Medical Insights

BridgeBio: How Medical Insights Drive Strategic Launch Decisions
Kristina Kipp
Regional Medical Director

UCB: Uncovering Critical Signals to Drive Strategic Action
Ivo Huybrechts
Head Medical Insights and Global Medical Affairs

Novo Nordisk: Streamlining the Medical Insights Process
Dina Harley
Senior Director, Strategy Planning & Omnichannel Engagement

Link Key Accounts

Shionogi: Finding New Decision Makers at Key Accounts
Scott Eaves
Director, Field Force Technology and Operations

Boehringer Ingelheim’s Journey to More Effective Key Account Management
Jenny Rudolf
Human Pharma, Value and Access Marketing

Enabling Field Teams with Link Key Accounts in CRM
Tara Condon
Commercial and Launch Excellence Industry Leader

Link Workflow

Merck: Using Deep Data and AI to Reimagine KOL Engagement
Eric Toron
Global Head of Medical Operations

UCB: Transforming KOL Engagement Planning for Greater Medical Impact
Lynn Mertens
Global Medical Impact Lead

Astellas: Breaking Silos in Cross-Functional KOL Engagement
Ambily George
Innovation Capability Enablement Lead

Maximizing Congress Impact with Link Workflow
Pascal Vande Gucht
Head of Medical Digital & Analytics Solutions

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